We were looking for a new Acura and we were shopping a number of dealers.in Indiana, Ohio, and Kentucky. We had a great offer from the Ohio dealer and another Indiana dealer. EM was willing to match/beat the other deals. It was also a very pleasant experience to not spend a lot of time waiting on paperwork and not having that hard sell.fromthe finance office. Overall an excellent purchase experience!
Great working with Will...smooth buy from out-of-state, no issues with car and he followed up to make sure I returned to my home state safely.
Seriously needed to get out of my 4 year lease & went to 4 different car places before I went with Ed Martin Acura. I went in with all of my information and left with a car that I will own! Jo Ann is the best, too � I STRONGLY recommend this place!
Joann and Bob went out of their way to make sure we got the best deal. My husband and I are more than happy and will recommend them to our friends and family.
Shiloh did a great job on mostly an internet purchase; we agreed on price and everything was "as advertised" when arrived to purchase the MDX. The facilities are "under construction" with a remodel, otherwise would have been a 5.
A week ago, just went in to EdMartin to look a car and walked out with a certified RDX and great deal .... Jo Ann was one of the first sales lady who went above and beyond to make sure that we are satisfied with our purchase...we were buying certified car for the first time and had many questions and fear in mind but Jo Ann and Gebe (General Manager) personally made sure that even a very minor concerns or issues to be taken care off before/after the purchase...with that said - Yes, their sales and service team is committed to keep customers happy...Most definitely will buy future cars from EdMartin and I recommend to connect with Jo Ann!!!
Great place to buy or lease a vehicle!!
I don't buy cars often, but the staff at Ed Martin were thorough and easy to work with throughout the process from test drive to negotiation. The process was easy and I got a good value. Great experience.